Great Site for Companies and Businesses
Before I start with my main topic for today, I would like to share first an experience as I was still working on one of the Top banks in the Philippines. We have this so-called “mystery shopper” who visits different branches of our banks to see and evaluate how the employees are extending their services to people. There are a lot of aspects in which the “mystery shopper” are trying to consider for evaluation. For example; the greetings or welcoming of customers inside the bank, how fast are the services rendered like making a deposit or opening an account, etc, how well the employee grooms, the cleanliness and orderliness inside the bank and a lot more. These are only a few criteria for the survey and evaluation. And the result, we always pass the evaluation. The branch where I worked for almost 9 years always garnered award for best customer service.
The success of every company or a certain business depends on how they handle customers both internal and external. This means that a proper customer service with the right product should be always present. How are they going to know how they perform with regards to these matters? With the growing technological advantage that we have now, it is already very easy for companies and businesses to identify their standing by means of Survey Software. This is especially true about online surveys which are conducted through the worldwideweb. One of the great site to obtain this survey software come from Inquisite. For companies who want to have continuous success in their businesses, you better visit this site!
